This policy explains what information Ryu Labs collects through ryulabs.io and our client work, and how we use it. It doesn't cover data you share with us under a separate client agreement, which is governed by that agreement and our Safety practices.
Information we collect
- Contact details you submit — name, email, and message content — when you reach out to us.
- Basic usage data — pages viewed, approximate location, device and browser type — collected automatically when you visit the Site.
- Information you provide as part of a client engagement, handled under that engagement's agreement.
How we use information
We use the information above to respond to inquiries, operate and improve the Site, and understand how visitors use it. We don't sell personal information, and we don't use website visitor data to train AI models.
Sharing & disclosure
We share information with service providers who help us run the Site (hosting, analytics, email) under confidentiality obligations, and when required by law. We don't share your information with third parties for their own marketing purposes.
Cookies & tracking
We use a limited set of cookies for essential site functionality and basic analytics. See our Cookie Policy for details on what's used and how to control it.
Data retention
We keep contact and inquiry data only as long as needed to respond to you and maintain reasonable business records, and delete it on request where we're not required to retain it.
Your rights
Depending on where you're located, you may have rights to access, correct, or delete personal information we hold about you, or to object to certain processing. To exercise any of these, email privacy@ryulabs.io.
Security
We apply reasonable technical and organizational measures to protect information we hold, described in more detail on our Safety page. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
Children's privacy
The Site is not directed to children under 16, and we don't knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated “Last updated” date above.
Contact
Questions or requests regarding this policy can be sent to privacy@ryulabs.io.